To enable Single Sign-On for your Jeeves account, please contact our support team. Once this feature has been enabled, follow the steps below to configure Okta as your Single Sign-On method.
Important: In order to enable Single Sign-On for your Jeeves account using Okta, you must have the Okta Access Management API included in your Okta account.
Log into your Okta Admin dashboard, go to Applications and click on Create App Integration:
Select OIDC – OpenID Connect as the Sign-in method and Web Application as the Application type:
Next, you'll configure your Web App with the following settings:
Once your Web App is configured, you'll need to find your Web App credentials. Next, you will input these values into the Okta Integration screen inside of your Jeeves Dashboard:
Log into your Jeeves account and navigate to the Security screen in your Settings. Once there, you'll click on Configure SSO and select Require Okta SSO. You'll then input the values from your Okta Web Application into the integration setup modal:
Once your Single Sign-On is enabled, your team will only be able to log into their Jeeves account using their Okta login information.
Are pop-ups enabled in your browser? If pop-ups are not enabled, you will run into the following error message: "The email address you submitted is not configured to use Okta SSO."
Make sure you are signing in through tryjeeves.com and not through your organizations page on Okta as we do not support IdP-iniated log ins.
To disconnect your Okta SSO, simply navigate to your Configure SSO screen and select Modify Okta SSO. You can then disconnect your Okta integration.